Dianne Mueller

Dianne is a Certified Professional Bookkeeper (CPB), Advisory Business Consultant and Accounting Software Trainer. Over the past 25 years she has earned a reputation for helping entrepreneurs keep their financial position up-front and central to their business. Dianne and her company Soma Small Business Solutions is the glue that sticks entrepreneurs to their growth strategies. Through regular seminars at Small Business BC she helps new entrepreneurs during their start-up stage.

Digital Main Street

Digital Main Street is a program and service that helps main street businesses achieve digital transformation. The program is built around an online learning platform, structured training programs, and their Digital Service Squad, a team of highly trained recent graduates who help main street businesses grow and manage their business through the adoption of digital tools and technology.

Dylan Hrycyshen

Dylan Hrycyshen is a start-up advisor and entrepreneur with a passion for technology, social enterprise and sustainable design. Dylan loves big ideas and the passion that fuels small business.

As a Business Advisor, Dylan uses his community development experience to foster the relationships that accelerate business skill training.

Eddie Abbey

Eddie Abbey is a Business Development Representative at Uniserve Communications.  He works with a number of Uniserve's accounts, across a broad range of industries and specialties’, to provide support, consultation, and management of their I.T. services.  He specializes in providing Unified Communication solutions which give businesses access to essential communication needs such as phones, video conferencing, online chat, and remote capabilities. Eddie also consults and provides tailored solutions for businesses looking for I.T. managed services, hosted solutions, network/infrastructure gear, business-grade internet/connectivity, and office devices and hardware.

Emily Kerr

[Treasurer *2019] Emily is Vice President, Business Banking at Bank of Montreal where she leads a team of Relationship Managers dedicated to serving the small business sector across the Greater Vancouver area. Emily is an entrepreneurial, visionary leader known for consistently delivering an exceptional client experience and business results through a team of highly motivated professionals.

Prior to joining BMO, Emily held both client-facing and leadership roles with RBC’s Commercial Financial Services team. Her experience spans pharmaceuticals, consumer packaged goods, and financial services.

Outside of her work in the financial services industry, Emily has gained first-hand entrepreneurial experience as co-owner of two large-scale residential heritage home re-development projects in the City of Vancouver. On both of these “side hustles”, Emily was responsible for managing the financial aspects of the projects, sourcing construction materials, and managing sub-trades. Both projects were completed successfully under development permits and were later sold at a capital gain.

Concurrent with her volunteer board position at Small Business BC, Emily also volunteers as Director, Major Events role with Association of Women in Finance. She holds a Master of Business Administration from Queen’s University and Bachelor of Business Administration from Simon Fraser University. Outside of work, Emily enjoys golf, yoga, and music.

Employers’ Advisers Office

The Employers' Advisers Office is a brand of the Ministry of Labour. It was created under the Workers Compensation Act to provide advice and assistance to employers in British Columbia regarding claims, health and safety and assessments (premiums).

In addition to their client services, The Employers' Advisers Office consults with WorkSafeBC officials from the employer's perspective. They make recommendations to the policy departments, executive, and Board of Directors for the betterment of the workers' compensation system overall.

Gina Vahlas

Gina Vahlas has been an ergonomist/human factors specialist for more than twenty years, as a consultant and working as in-house at the University of British Columbia before joining WorkSafeBC twelve years ago.

Gisele Forge

Gisele Forge is the Founder and Creative Director of Workshop Creative(formerly Blank Canvas Design Co.), a creative consultancy offering branding, graphic design and custom website design for businesses since 2013.

Gisele is an accidental entrepreneur, having left the corporate life to become a digital nomad, and now leading a team of talented designers at a studio in Gastown. She lives and breathes business and loves supporting other entrepreneurs in defining their brands and launching successfully. She loves connecting with serial entrepreneurs, self-proclaimed workaholics and people who are creating something awesome.

For a complimentary consultation on how Gisele’s team can support your business, or simply to talk about business and making things happen(!), please connect via her website at www.workshopcreative.ca

Gordon Fraser

Gordon Fraser is a Competition Law Officer with the Cartels and Deceptive Marketing Practices Branch in the Vancouver office of the Competition Bureau. Gordon is involved in investigations into alleged bid-rigging conspiracies, criminal cartels, and deceptive marketing. Gordon joined the Competition Bureau in 2008, and spent the first five years of his career working in the Mergers Directorate in the Bureau’s Gatineau headquarters.  Gordon has a degree in economics from Queen’s University.

Helen Chandler

Helen Chandler is an Industry Specialist with the Young/ New Workers and Small Business Program at WorkSafeBC. Helen has been employed in the field of Occupational Health and Safety for over 20 years including working as the OHS Advisor for Vancouver General Hospital. She has a B.Sc in Kinesiology from the University of Waterloo and a Diploma in Occupational Health and Safety from BCIT.

Helina Patience

Helina  Patience is a CPA, CMA with over a decade of experience in Finance & HR within multinational companies, across many industries. She is the CEO of the Entreflow Consulting Group where she helps small to medium-sized businesses get organized, grow, and crush their goals. She is a QuickBooks Elite Level ProAdvisor and a Silver level Xero Advisor. She also has vast global experience living and working in Australia, India, the UK, and Ireland.

Iain Rogers

Iain is the founder of Entreflow, a boutique consulting firm, a highly unusual team of 18 Finance legends, HR leaders and Marketing ninjas.

Iain has more than 10+ years in software, marketing and sales leadership. He grew a tech start-up to profitability, quadrupling revenues. Consulted for major software developers and other technology and manufacturing and services business throughout North America. He also founded an innovative mobile mechanic start-up, grew the company and later sold the brand.

Jayme Canotal

Jayme is a Business Systems Analyst at Small Business BC. She is a graduate of the Bachelors of Business Administration, Marketing Management program at Kwantlen Polytechnic University. She has also completed the Data Analytics certificate program at BrainStation. Jayme has worked in several different roles at Small Business BC including Business Services Consultant and Education Coordinator and most recently Business Advisor. In her current role, she analyzes the organization's systems and processes to improve operational efficiency.

Jayme has spearheaded several projects at Small Business BC including the launch of the Small Business BC Meetup Group and most recently the new website redesign. She loves working for an organization that supports entrepreneurs in reaching their goals.

Jeff Clare

Jeff Clare has been with WorkSafeBC for 5 years as an Occupational Safety Officer in the construction and asbestos industries. Prior to joining WorkSafeBC, he was a cabinet maker.

Jennifer A. Marles

Jennifer is an associate lawyer at Oyen Wiggs Green & Mutala LLP, where she assists clients with identifying and protecting their intellectual property rights.

Jim Shopland

With a 25-year career in sales, marketing and merchandising in the drug, grocery and convenience store channels, Jim’s industry insight and experience is unparalleled.

Jim first spent 14 years as a Category Manager responsible for driving retail profitability at Chevron locations throughout Canada. He subsequently took a management role at Pharmasave, where he oversaw category plans and planograms for over 400 of the chain's healthcare pharmacy stores.

As Pharmasave's National Senior Category Manager, Jim was responsible for choosing the natural products, home health products and over-the-counter (OTC) products to maximize both Pharmasave's sales and customer satisfaction. In this role, Jim experienced first-hand what it takes for a product to get placement in a national retail chain—and the factors that drive success.

In September 2011, Jim formed Shopland Health, with a focus on people, relationships and connections at its core.  Jim initially served product entrepreneurs as a natural product broker, and he continues to help his clients get their products on shelves and in the hands of the consumers who need them.

After discovering that entrepreneurs often need additional guidance to launch their businesses, Jim decided to expand Shopland Health's offerings. Along with his wife, Laurie, Jim is thrilled to provide coaching, education and mentoring for retail product entrepreneurs to help them grow their passion for their products into profitable sales.

John Chan

John is heavily interested in user psychology, learning theories, and product design. He has spent the past decade studying business, design, and programming by learning from world-class experts, launching his own software business, and teaching others how to design and code.

Today, he runs 2x, a marketing and design consultancy that helps online businesses grow by applying design best practices, customer acquisition tactics, and running A/B tests to find measurable improvements. His software company, Dayboard, is currently serving over 25,000 weekly active users and has been featured in publications like Lifehacker, The Next Web, and TIME.

John Johnstone

John is a graduate of Saint Mary's University, Bachelor of Commerce, Corporate Finance and has 10 years of experience with the federal government in four departments.

Kalle Sveder

As the Regional Manager for Western Canada at Salesforce, Kalle Sveder helps small businesses grow by developing strategy, processes and implementing best in class technology. Before Salesforce, Kalle co-founded Vancouver based music-tech startup, SKIO Music. As the Chief Operating Officer at SKIO Music, Kalle was responsible for product-market fit, sales and marketing strategy, business development and general business operations.

Karley Cunningham

Brand & Strategic Positioning Expert, Karley Cuningham takes businesses from overcrowded,
competitive spaces out into blue ocean territory where they can confidently
stand-out and thrive. Companies that want to be distinct in their marketplace retain Karley
to sharpen their value proposition, so it cuts through the noise.

Providing business leaders with the critical strategies and tools needed to charge a
premium, attract and retain ideal clients, develop a great company culture and outpace
their competitors, Karley’s international client-base benefits from accelerated growth,
increased profit and stability

As a former pro athlete, Karley is performance driven. An avid mountain biker, she is a two time finisher of the BC Bike Race, a seven day, 325 km stage race. When not focusing on the business or networking, she can be found challenging herself, either on her bike, running or hiking single-track trails throughout the Pacific Northwest.

Kelly Walker

Kelly Walker is the President of Uniserve Communications. He has worked with a large number of multi-sized organizations in architecting, developing and supporting their technical infrastructure and strategic digital transformations. A highly experienced technical executive, driven to provide unique, cutting edge solutions to complex business requirements, helping to educate businesses on best practices when employing technology has been at the forefront of his personal mandate. As with numerous entrepreneurs in BC, Kelly created his first business with the help of Small Business BC and is grateful for the opportunity to give back by providing his knowledge and experience through an informative webinar series.

Kelsey Jorssen

Kelsey Jorssen is a social media expert and founder of Jorssen Media.

Jorssen Media is a digital marketing company in Vancouver with the goal to help grow businesses, but who may not require employing someone in-house, full time. They are happy to step in whether you’re a startup, non-profit or an established business. They aim to provide affordable options, and as well create digital marketing solutions that are simple and easy to convey. They strategize with you to take out the confusion and offer straightforward and elegant ideas.

What can clients expect when they attend a seminar hosted by Kelsey?

"To be able to see the importance of building an online community, which can lead to sales and then a loyal customer. It's my goal for them to learn how every action they conduct online is connected and can support their business goals."

Laura Aveledo

Laura Aveledo is the Business Planning and International Trade Advisor. Laura takes her clients on a “business planning journey” which includes research, evaluation and development of business strategies and defining actions to encourage business growth.