Location: Hybrid (Lower Mainland-based)
Reports to: Marketing Manager
Status: Full-Time, Permanent

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ABOUT SMALL BUSINESS BC

PRIMARY FUNCTION

JOB DUTIES AND TASKS

• Develops and executes promotional and advertising initiatives for SBBC’s special programs and projects
• Coordinates with Digital Marketing Coordinator on content calendar
• Establishes systems for the effective implementation and monitoring of marketing programs;
• Develops and implements cooperative and cross marketing programs with similar organizations;
• Identifies and analyzes new target markets and client groups for programs and events;
• Coordinates development and design of marketing tools as requested by program partners;

• Analyses and reports on website performance – including marketing channels
• Liaises with Website and Content Manager for updates

• Develops and manages digital marketing platforms, tools, budgets and strategy

• Drafts and disseminates promotional eblasts and ad copy
• Writes and/or reviews web and newsletters, blog posts, seminar and product & service descriptions;
• Liaises with Government Communications and Public Engagement (GCPE) on announcements, design and copy approvals.
• Creates and manages Export Navigator Social Media (including Facebook, X, Instagram, LinkedIn and Youtube)

• Represents SBBC and Export Navigator at events, and assists with event execution and logistics, including but not limited to creation of collateral, attendance at conferences, exhibitor booths, workshops.

• Utilizes a Customer Relationship Management System to track relationships with partners and stakeholders;
• Reports on marketing metrics, activities and successes;
• Contributes to the development and design of regular project reports

• Manages a budget and contracts for marketing materials and services;
• Tracks expenditures and makes project changes as required;
• Negotiates service agreements with external organizations;

• Supports communications, events and web functions related for the Society;
• Performs miscellaneous job-related duties as assigned.

WHAT WE CAN OFFER YOU

• Remuneration: BCGEU Level: Range 18, Step 1 $2,300.20 bi-weekly (non-negotiable).
• (Small Business BC is not a government department; however, this position is a part of the BC Government Employees Union)
• Strengthening Health & Wellbeing: Full benefits package after the completion of 3 months, including 100% Employer paid Extended Health Benefits, Vision Care, Dental coverage, and Employee and Family Assistance Program.
• Investing in YOUR future: We have a generous group RRSP Matching Plus plan.
• Relax & Recharge: Paid time off and additional paid ‘Flex Days’ every three weeks.
• Shape the Community: Be a part of a young, talented, driven, and fun team working hard to make a difference within the small business community.
• More Flexibility: Our Hybrid work model lets you split your time between home and the office

Location: Hybrid (Lower Mainland-based)
Reports to: Director of Partnerships
Status: Full-Time, Permanent

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ABOUT SMALL BUSINESS BC

PRIMARY FUNCTION

JOB DUTIES AND TASKS

• Sources prospects and secures new business opportunities
• Actively pursues all new leads and referrals for potential sponsors
• Maintains relationships with current sponsors and ensures that their expectations are being met
• Drafts proposals, MOUs, contracts for sponsors, and responses to RFPs.
• Assists in the creation of sponsorship package materials
• Assigns contract fulfillment tasks in Asana
• Responds appropriately to requests from other organizations to collaborate on projects or the delivery of services.

• Participates in cross-functional projects and oversee that project deliverables are met
• Assists in presentations, tradeshows, and outreach events
• Coordinates both internal and external meetings
• Assists in the scheduling of business development activities and project management in Asana.

• Seeks out and cultivate targeted relationships with organizations who can collaborate with Small Business BC to increase service capacity to British Columbians
• Responds appropriately to requests from other organizations to collaborate on projects or the delivery of services
• Drafts contra/in-kind agreements in pursuit of new sponsorship agreements

• Records all revenue in the Business Development Department for quarterly and end-of-year reporting
• Tracking budgets within the Business Development Department
• Collect statistics and generate reports to show project outcomes
• Contributes to the development and implementation of the annual sales plan for sales growth

• Responds to phone, email and written inquiries from potential clients and current stakeholders
• Prioritizes stakeholder needs and respond in a timely and appropriate manner
• Coordinates communications with prospects to discuss sponsorship opportunities

• Enters client and stakeholder contact, interaction information and contracts into the society’s CRM;
• Looks-up client and stakeholder interaction history if necessary to provide better service to clients
• Maintains the integrity of CRM data through monitoring of client and stakeholder data.

• Maintains a working knowledge of all Small Business BC products and services in order to properly inform stakeholders and deliver selected services;
• Exhibits on behalf of Small Business BC when appropriate;
• Develops and delivers presentations that inform prospects about the services provided by Small Business BC that are informative and appropriate for the audience;
• Assists with the development of communication tools, such as sponsorship decks and presentations targeted to stakeholders and partner organizations;

• Understands Small Business BC’s current market priorities to source leads and build appropriate relationships;
• Identifies business opportunities and areas for collaboration and promotion with current stakeholders and partner organizations;
• Determines which organizations to target and prioritize various opportunities;

QUALIFICATIONS

• A degree or diploma in Sales or Business Management, Small Business and Entrepreneurship, or sales administration experience, or an equivalent blend of education and business-related experience.
• Experience in business administration and sales;
• Experience in maintaining and coordinating schedules and appointments;
• Demonstrated experience working at a colleague working level with professional groups, government agencies, special interest groups, larger corporations and service providers;
• Experience with working in an executive office environment and managing sensitive issues with tact, diplomacy and good judgment.
• Understanding of effective sales procedures;
• Understanding of contract fulfillment and tracking processes;
• Entrepreneurial mindset and business acumen.
• Excellent selling skills;
• Strong project management and time management skills;
• Excellent interpersonal skills;
• Ability to multi-task in a high volume, fast-paced, demanding environment;
• Strong written and verbal communication skills;
• High attention to detail and strong organizational abilities;
• Motivated self-starter and able to complete tasks with limited supervision;
• Creative problem-solving skills;
• Excellent work ethic and basic understanding of small business practices and issues;
• Strong computer skills in MS Office (specifically Word, Excel and PowerPoint), Outlook, Asana, Seamless.ai, Google analytics and Salesforce CRM
• Ability to work in French is considered an asset, as well as additional languages (Spanish, Mandarin, Cantonese or Farsi).

WHAT WE CAN OFFER YOU

• Remuneration: BCGEU Level: Range 18, Step 1 $2,300.20 bi-weekly (non-negotiable).
• (Small Business BC is not a government department; however, this position is a part of the BC Government Employees Union)
• Strengthening Health & Wellbeing: Full benefits package after the completion of 3 months, including 100% Employer paid Extended Health Benefits, Vision Care, Dental coverage, and Employee and Family Assistance Program.
• Investing in YOUR future: We have a generous group RRSP Matching Plus plan.
• Relax & Recharge: Paid time off and additional paid ‘Flex Days’ every three weeks.
• Shape the Community: Be a part of a young, talented, driven, and fun team working hard to make a difference within the small business community.
• More Flexibility: Our Hybrid work model lets you split your time between home and the office

Location: Hybrid (Lower Mainland-based)
Status: Contract

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Introduction

Position Overview

• Motivated and proactive approach to seek out companies owned by Indigenous Peoples in the Lower Mainland area to promote the Export Navigator Program.
• Promote the benefits of exporting as a way for a company to grow and diversify across borders inter-provincially and internationally.
• Guide clients through an export-readiness diagnostic, and work with them through the Export Navigator process.
• Act as an advisor and coach to businesses owned by Indigenous Peoples to assist them through the exporting process, primarily in the awareness, planning, and early market entry stages of a business’ export journey.
• Understand the broad ecosystem of like-minded organizations supporting Indigenous-owned businesses in BC, identifying trends and sharing intelligence observed in the market for the purpose of developing strategies
• Engage and maintain ongoing relationships with key organizations and propose outreach programs and activities
• Identify and participate in select events in the Lower Mainland and surrounding areas, targeting entrepreneurs across industry sectors
• Provide expertise to support the development of tailored/customized service offerings, such as webinars and manuals as required
• Collaborate with other Export Navigator Export Advisors across the Province, including in-person attendance at regular meetings.
• Have a flexible schedule and can travel to meet with clients throughout the territory
• Fulfill the tracking and reporting requirements of the Program

Skill Requirements

• Minimum of 5 years of business development experience in international business or related experience
• Bachelor’s degree in a relevant field such as Business Administration, Economics or Indigenous Studies
• Experience exporting BC products or services to other jurisdictions, provinces or countries
• Knowledge of the rules and regulations regarding exporting
• Proven experience in new market entry strategies, preferably with an Indigenous business
• Knowledge of Indigenous culture, values and traditions
• Knowledge of funding programs and resources available for Indigenous entrepreneurs
• Knowledge of international business practices and international trade
• Excellent communication, and relationship-building abilities, with the capacity to engage and collaborate with diverse stakeholders and Indigenous community organizations
• Demonstrated experience coaching and/or delivering training
• Valid BC Driver’s license

• Business owner or corporate management experience in business expansion and diversification
• Experience with Salesforce an asset
• Experience working in a remote team environment an asset

Location: Hybrid (Lower Mainland-based)
Status: Temporary Contract

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Introduction

Position Overview

• Be motivated and proactive to seek out companies and opportunities in the Lower Mainland and surrounding areas (based on pre-approved territory) to promote the Export Navigator Program.
• Promote the benefits of exporting as a way for a company to grow and diversify across borders inter-provincially and internationally.
• Take clients through an export-readiness diagnostic, and work with them through the Export Navigator process.
• Act as an advisor and coach to businesses to assist them through the exporting process, primarily in the awareness, planning, and early market entry stages of a business’ export journey.
• Identify and participate in select events in the Lower Mainland and surrounding areas, targeting entrepreneurs across industry sectors
• Provide expertise to support the development of tailored/customized service offerings, such as webinars and manuals as required
• Collaborate with other Export Navigator Export Advisors across the Province, including in-person attendance at regular meetings.
• Have a flexible schedule and can travel to meet with clients throughout the territory
• Fulfill the tracking and reporting requirements of the Program

Skill Requirements

• Minimum of 5 years of business development experience in international business and/or financial services, or related experience
• Experience exporting BC products or services
• Knowledge of international business practices and international trade
• Excellent communication skills and public speaking experience
• Sales experience, especially exporting products/services to other jurisdictions, provinces or countries.
• Knowledge of the rules and regulations regarding exporting
• Demonstrated experience coaching and/or delivering training
• BC Driver’s license

• Business owner or corporate management experience in business expansion and diversification
• Experience with Salesforce an asset
• Experience working in a remote team environment an asset

Location: Remote (BC-based)
Reports to: Program Manager, CDAP
Status: Temporary Contract

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We’re looking for enthusiastic recent grads and post-secondary students who are interested in building the digital retail marketplace of the future.

Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamics of empowered consumers and leveraging new technologies.

Small Business BC has partnered with Mosaic to deliver The Canada Digital Adoption Program in British Columbia. CDAP is designed to assist small business owners with digital transformation and is part of a Government of Canada initiative profiled in the media recently by The Globe and Mail and the Prime Minister of Canada.

We are looking for recent grads and post-secondary students across British Columbia who are passionate about supporting small businesses overcome the challenges of digital transformation and succeed in the “new normal” of commerce.  The Canada Digital Adoption team will be comprised of digital innovators, with the proven ability to build meaningful connections and lead through change.

In this role, you’ll receive training from corporate partners such as Facebook, Google, Lightspeed, Mastercard, Shopify, Square Online and more, equipping you to support small businesses with growing their business online. A combination of interactive modules, on-demand webinars and online courses over 35 hours of onboarding will prepare you, as an eCommerce Advisor, to provide:

• Consultations on eCommerce platform solutions
• 1:1 support building and launching a customized online store
• Education on cybersecurity and readiness planning
• Training on how to build a digital marketing plan

Qualifications

• Recent graduate or currently enrolled in a Canadian post-secondary institution
• Be a top tier communicator (written and verbal)
• Proven ability to create meaningful relationships through a variety of remote media and nurture those relationships over time
• Possess excellent organizational and time management skills
• Demonstrated success in a client facing customer service, digital marketing or business strategy role
• Be familiar with digital technologies for small business (e.g: web, social media, e-commerce)
• Must have access to a computer/laptop

The below would be considered a strong asset:

• Previous examples of success with eCommerce platforms
• Experience with online and offline marketing

Mandatories:

• Must be a Canadian Citizen, permanent resident
• Must be legally entitled to work in British Columbia
• Must have a valid Social Insurance Number
• Available to work Monday to Friday 9am-5pm (no conflicts)
• Must be able to work the contract length:
  • From June 19th 2023 – November 10th, 2023

Wage: $20.00 an hour paid as salary based on 40 hours a week