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Careers at Small Business BC

At Small Business BC, we provide the building blocks that help entrepreneurs grow successful businesses. We believe that no matter what stage of business or what skill level, there is a need to learn and grow. Our staff’s role is to provide the knowledge and resources to fill those gaps. When an entrepreneur finds themselves asking, “How do I…?” we’re the ones to call.

In British Columbia, small businesses make up around 98 percent of all businesses in the province. We know that by helping entrepreneurs start and grow their businesses, we are playing a vital role in continuing to make this province the best place in the world to live, work, and play.

Small Business BC is committed to maintaining a supportive work environment where every member of staff can grow and achieve their potential. Our team is encouraged to harness their unique skills and expertise to help the business community throughout British Columbia. We partner with Jooble for our staff recruitment.

At Small Business BC, we’re proud to be a diverse and accessible employer. Through our partnership with the Presidents Group (Accessible Employers), learn how SBBC encourages and uplifts our team through the inspiring stories of Roop Johal, Business Development & Sponsorship Manager and Tom Conway, our CEO. Learn more about SBBC’s commitment to diversity, inclusion, and equity.

Benefits & Perks

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Health & Wellbeing

Full benefits package after the completion of 3 months, including 100% Employer paid Extended Health Benefits, and more.

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Investing in Your Future

Kick your retirement planning up a notch with our generous group RRSP Matching Plus plan.

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Relax & Recharge

Competitive paid time off allowance and additional paid ‘Flex Days’ every three weeks.

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Remuneration

Competitive salary based on the BCGEU pay scale.

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Shape the Community

Be a part of a young, talented, driven, and fun team working hard to make a difference within the small business community.

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More Flexibility

Our Hybrid work model lets you split your time between home and the office.

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Family Matters

We’re proud to offer generous leave allowance to new parents.

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Learning & Development

Realize your potential with opportunities for continued learning and development.

Current Opportunities at SBBC


Location: Vancouver, Hybrid
Reports to: Director of Partnerships
Status: Permanent, Full-time Employee

APPLY NOW

ABOUT SMALL BUSINESS BC

Small Business BC (SBBC) is a non-profit organization that is here to help British Columbia’s entrepreneurs grow successful and sustainable businesses. Supported by PacifiCan and the BC Ministry of Jobs, Economic Development and Innovation, we celebrate and champion the thriving small business community within BC.

PRIMARY FUNCTION

We are seeking an ambitious and driven Business Development Relationship Manager who has an affinity to build and grow client business relationships. Reporting to and in conjunction with the Director of Partnerships, this position is responsible for driving sponsorships, stakeholder relations, partnerships and revenue through prospecting, seeking new leads, networking and client engagement.

JOB DUTIES AND TASKS

1.       In collaboration with the Director of Partnerships, seeks out new business development opportunities for Small Business BC
  • Sources prospects and secures new business opportunities
  • Actively pursues all new leads and referrals for potential sponsors
  • Maintains relationships with current sponsors and ensures that their expectations are being met
  • Drafts proposals, MOUs, contracts for sponsors, and responses to RFPs.
  • Assists in the creation of sponsorship package materials
  • Responds appropriately to requests from other organizations to collaborate on projects or the delivery of services.
 2.      Project coordination and administration
  • Participate in cross-functional projects and oversee that project deliverables are met
  • Assist in presentations, tradeshows, and outreach events
  • Coordinate both internal and external meetings
  • Assist in the scheduling of business development activities and project management in Asana.
3.      Manage in-kind agreements for SBBC in order to increase exposure and manage cost recovery
  • Seeks out and cultivate targeted relationships with organizations who can collaborate with Small Business BC to increase service capacity to British Columbians
  • Responds appropriately to requests from other organizations to collaborate on projects or the delivery of services
  • Drafts contra/in-kind agreements in pursuit of new sponsorship agreements
4.      In collaboration with the Director of Partnerships, contributes to the creation and execution of the department’s fiscal strategy
  • Records all revenue in the Business Development Department for quarterly and end-of-year reporting
  • Tracking budgets within the Business Development Department
  • Collect statistics and generate reports to show project outcomes
  • Contributes to the development and implementation of the annual sales plan for sales growth
5.      Responds to stakeholder inquiries
  • Respond to phone, email and written inquiries from potential clients and current stakeholders
  • Prioritize stakeholder needs and respond in a timely and appropriate manner
  • Coordinates communications with prospects to discuss sponsorship opportunities
6.      Contributes to the organisation’s Client Relationship Management System
  • Enters client and stakeholder contact, interaction information and contracts into the society’s CRM;
  • Looks-up client and stakeholder interaction history if necessary to provide better service to clients
  • Maintains the integrity of CRM data through monitoring of client and stakeholder data.
 7.       Promotes Small Business BC through outreach activities and represent the Society at promotional activities such as tradeshows and events
  • Maintain a working knowledge of all Small Business BC products and services in order to properly inform stakeholders and deliver selected services;
  • Exhibit on behalf of Small Business BC when appropriate;
  • Develop and deliver presentations that inform prospects about the services provided by Small Business BC that are informative and appropriate for the audience;
  • Assist with the development of communication tools, such as sponsorship decks and presentations targeted to stakeholders and partner organizations;
8.      Educate Small Business BC staff on procurement and maintain procurement resources at the Society
9.      Work with the business development team to generate new business development leads and opportunities for the organization
  • Understand Small Business BC’s current market priorities to source leads and build appropriate relationships;
  • Identify business opportunities and areas for collaboration and promotion with current stakeholders and partner organizations;
  • Determine which organizations to target and prioritize various opportunities;

QUALIFICATIONS

  • A degree or diploma in Sales or Business Management, Small Business and Entrepreneurship, or sales administration experience, or an equivalent blend of education and business-related experience.
  • Experience in business administration and sales;
  • Experience in maintaining and coordinating schedules and appointments;
  • Demonstrated experience working at a colleague working level with professional groups, government agencies, special interest groups, larger corporations and service providers;
  • Experience with working in an executive office environment and managing sensitive issues with tact, diplomacy and good judgment.
  • Understanding of effective sales procedures;
  • Understanding of contract fulfillment and tracking processes;
  • Entrepreneurial mindset and business acumen.
  • Excellent selling skills;
  • Strong project management and time management skills;
  • Excellent interpersonal skills;
  • Ability to multi-task in a high volume, fast-paced, demanding environment;
  • Strong written and verbal communication skills;
  • High attention to detail and strong organizational abilities;
  • Motivated self-starter and able to complete tasks with limited supervision;
  • Creative problem-solving skills;
  • Excellent work ethic and basic understanding of small business practices and issues;
  • Strong computer skills in MS Office (specifically Word, Excel and PowerPoint), Outlook, Asana, Seamless.ai, Google analytics and Salesforce CRM
  • Ability to work in French is considered an asset, as well as additional languages (Spanish, Mandarin, Cantonese or Farsi).

WHAT WE CAN OFFER YOU

  • Remuneration: BCGEU Level: Range 18, Step 1 $2,300.20 bi-weekly (non-negotiable).
  • (Small Business BC is not a government department; however, this position is a part of the BC Government Employees Union)
  • Strengthening Health & Wellbeing: Full benefits package after the completion of 3 months, including 100% employer-paid Extended Health Benefits, Vision Care, Dental coverage, and Employee and Family Assistance Program.
  • Investing in YOUR future: We have a generous group RRSP Matching Plus plan.
  • Relax & Recharge: Paid time off and additional paid ‘Flex Days’ every three weeks.
  • Shape the Community: Be a part of a young, talented, driven, and fun team working hard to make a difference within the small business community.
  • More Flexibility: Our Hybrid work model lets you split your time between home and the office

Location: Vancouver, Hybrid
Reports to: Director of Partnerships
Status: Permanent, Full-time Employee

APPLY NOW

ABOUT SMALL BUSINESS BC

SBBC is an independent non-profit providing holistic support to BC businesses throughout their entire journey. We provide affordable, universal access to expert advice, education and unbiased business resources. We ensure every BC business has someone in their corner—whether they need practical advice or a source of inspiration. Supported by PacifiCan and the BC Ministry of Jobs, Economic Development and Innovation, we celebrate and champion the thriving small business community within BC.

PRIMARY FUNCTION

We are seeking a motivated and knowledgeable individual to assist in the delivery of our sales efforts across Small Business BC’s sponsorship and partnership deliverables. This role is responsible for providing administrative support to the Business Development department.
Reporting to the Director of Partnerships, this position is primarily responsible for sourcing community sponsorships and monitoring the fulfillment of all Business Development contracts. It will also support in providing marketing collateral to promote the value of partnership with Small Business BC to future partners, including sales proposals, reporting, and responding to inbound advertisement inquires.
The interconnected nature of SBBC’s departments requires a dynamic and organized person to support new and existing partner relationships, bringing them into our community and ensuring the achievement of our shared goals.

JOB DUTIES AND TASKS

1.      Coordinates and administers existing and new relationship agreements as presented by Business Development ensuring contract deliverables are scheduled and all internal departments are prepared for fulfilment throughout the life of the contracts
  • Reviews, schedules, communicates, and monitors contractual obligations for various departments to execute as needed in Asana
  • Works collaboratively across all departments to coordinate fulfillment of sponsor benefits; ensuring that sponsors are receiving top value for their investments
  • Builds and develops relationships with external sponsors over the course of service delivery where needed, either directly or in collaboration with the Business Development team.
  • Creates and updates routine sponsor impact reports and distributes to sponsors as needed
  • Monitors sponsors’ and partners’ business activities to provide updates for the BD team
  • Coordinates fulfillment of sponsorships from start to finish, in collaboration with the Business Development team.
  • Coordinates both internal and external meetings.
2.      In collaboration with the Director of Partnerships and the Relationship Manager, seeks out new business development opportunities for Small Business BC
  • Actively pursues all new leads and referrals for potential sponsors
  • Maintains relationships with current sponsors and ensure that their expectations are being met
  • Drafts contracts and Contracts for sponsors and advertisers
  • Assists in the creation of sponsorship package materials;
  • Creates deliverables checklists for all sponsors
  • Creates and monitors Business Development contract deliverables within Asana
  • Assists in the creation of proposals, MOUs, quotations, and responses to RFPs.
  • Responds appropriately to requests from other organizations to collaborate on projects or the delivery of services.
3.      Manages the SBBC digital advertisement accounts
  • Actively pursues all new leads and referrals for potential digital ads and turns this into increased business
  • Plans persuasive approaches and pitches that will appeal to prospects
  • Manages ongoing relationship with digital ad clients from providing information in the initial stages to drafting reports at the end of the contract
  • Communicates digital ad information with prospects including price, statistics, creative and general recommendations
  • Processes payments, schedules advertisements in the social media & newsletter calendar and manages ongoing accounts.
4.      Manages all in-kind Contracts for SBBC in order to increase exposure and manage cost recovery
  • Seeks out and cultivate targeted relationships with organizations who can collaborate with Small Business BC to increase service capacity to British Columbians
  • Responds appropriately to requests from other organisations to collaborate on projects or the delivery of services
  • Drafts contra/in-kind proposals in pursuit of new sponsorship contracts
5.      In collaboration with the Director of Partnerships, contributes to the creation and execution of the Business Development Department’s fiscal strategy
  • Records all revenue in the Business Development Department for quarterly and end-of-year reporting
  • Tracks budgets within the Business Development Department
  • Accumulates statistics and generate reports to show project outcomes
6.      Responds to stakeholder enquiries
  • Responds to phone, email and written enquiries from potential sponsors and current stakeholders;
  • Prioritizes stakeholder needs and responds in a timely and appropriate manor
  • Coordinates communications with sponsors to discuss sponsorship opportunities
7.      Contributes to the organization’s Relationship Management System
  • Enters sponsor and stakeholder contact and interaction information into the society’s CRM;
  • Looks-up stakeholder interaction history if necessary to provide better service to sponsors
  • Maintains the integrity of CRM data through monitoring of stakeholder data.
8.      Promotes Small Business BC through outreach activities and represents the SBBC at promotional activities such as tradeshows and events
  • Maintains a working knowledge of all Small Business BC products and services in order to properly inform stakeholders and deliver selected services;
  • Exhibits on behalf of Small Business BC when appropriate;
  • Establishes monthly, and quarterly redemption reports for pre-purchase orders to provide community partners with awareness of the consumption of the clients services within their service agreement and provide suggested strategies to increase consumption
  • Builds and strengthen sponsor relationships, identify new community strategies, and generate sponsor growth
  • Assists with development of communication tools, materials and presentations targeted to stakeholders and partners;
9.      Works with the business development team to generate new business development leads and opportunities for the organization
  • Understands Small Business BC’s current market priorities to source leads and build appropriate relationships;
  • Identifies business opportunities and areas for collaboration and promotion with current stakeholders and prospects
  • Determines which organizations to target and prioritize various opportunities;

QUALIFICATIONS

A degree or diploma in Sales and Marketing, Business Management, Small Business Entrepreneurship, and sales administration experience, or an equivalent blend of education and business related experience.
  • Experience in business administration and sales;
  • Experience in maintaining and coordinating schedules;
  • Experience in contract management and fulfillment and/or organizing and coordinating projects
  • Demonstrated experience working with corporations, professional groups, government agencies, special interest groups and service providers;
  • Experience with working in an executive office environment and managing sensitive issues with tact, diplomacy and good judgment.
  • Understanding of effective sales procedures;
  • Understanding of contract fulfillment and tracking processes;
  • Entrepreneurial mindset.
  • Excellent selling and negotiation skills;
  • Strong project management and time management skills;
  • Excellent interpersonal skills;
  • Thrive in a fast-paced environment with strong organizational skills, follow-through, and ability to juggle competing priorities with limited supervision
  •  Strong written and verbal communication skills;
  • High attention to detail and strong organizational abilities;
  • Motivated self-starter and able to complete tasks with limited supervision;
  • Creative problem solving skills;
  • Excellent work ethic and basic understanding of small business practices and issues;
  • Strong computer skills in MS Office, Outlook, Asana, Slack, Fellow and Salesforce CRM;
  • Ability to work in French is considered an asset, as well as additional languages (Spanish, Mandarin, Cantonese or Farsi)
  • Ability to exercise mature judgment and initiative.

WHAT WE CAN OFFER YOU

  • Remuneration: BCGEU Level: Range 14, Step 1; $2055.21 bi-weekly (non-negotiable). (Small Business BC is not a government department; however, this position is a part of the BC Government Employees Union)
  • Strengthening Health & Wellbeing: Benefits package after the completion of 3 months, including 100% employer-paid Extended Health Benefits, Vision Care, Dental coverage, and Employee and Family Assistance Program.
  • Shape the Community: Be a part of a young, talented, driven, and fun team working hard to make a difference within the small business community.
  • More Flexibility: Our Hybrid work model lets you split your time between home and the office.

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What's it Like to Work at Small Business BC?

Learn more about the culture at Small Business BC, and how we make a difference in our community each day.

Learn More
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Maximize Your Potential, Co-Op at SBBC

Discover the benefits of spending your co-op placement at Small Business BC and hear from some of our former co-op students on their experiences.

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We respectfully acknowledge our place of work is within the ancestral, traditional and unceded territories of the Xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səl̓ilwətaʔɬ/sel̓ílwitulh (Tsleil-Waututh) and that we serve the Peoples of the many Nations throughout British Columbia.