Handbook of Business Letters

Includes everything you need to know to write clear, concise, effective letters for any business situation. With this comprehensive resource, you can easily access hundreds of sample letters for a wide range of business applications. You can find exactly the right words for the right job and strike a perfect balance between formal and casual styles. Best of all, you can communicate with confidence–and go “write” to the top–in business and in life.

Learn how to write, develop, and improve:

  • Formal business letters
  • Customer communications
  • Company-wide memos
  • Professional cover letters
  • Inquiry and request letters
  • Perfectly formatted faxes
  • Credit and collection letters
  • Confirmations and follow-ups
  • Announcements and congratulations
  • Service letters or complaints
  • Effective e-mail
Price: $26.95 + GST

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