Human Resources Guide for Tourism Operators

Programs & Publications

Employees First: The Essential Human Resources Guide for Tourism Operators has been developed by Destination British Columbia in partnership with the go2 Tourism HR Society.  The guide provides valuable information on how to attract, retain and develop an effective workforce.

Whether the economy is thriving and business is booming, or recessionary clouds are temporarily drifting over British Columbia, it is expected to remain a challenge for tourism operators to recruit and retain quality workers. Regardless of the type of tourism business you operate, one thing is certain: in order to successfully attract and retain good workers, you need to have a good understanding of effective HR practices and be implementing these practices in your business.

The guide provides information on how to:

  • Find the right team for your business
  • Develop a compensation package
  • Develop a training plan for your team
  • Manage performance of your team effectively
  • Manage the commitment and motivation of your team
  • Deal with staff departures

In today’s challenging labour market, it is important to learn how to put employees first.

Download the Employees First: The Essential Human Resources Guide for Tourism Operators guide today and reap the rewards in your tourism business and your bottom line.