Online reviews play a key role in whether a customer chooses to do business with you. In fact, 97% of customers consult online reviews before making a purchasing decision. Word of mouth is back in a big way online. How you choose to respond to negative reviews is one […]
Prefer the DIY approach? Use these checklists, how-to guides and other resources when growing your business.
Effective Marketing and Sales Guide
The first time you write a marketing plan it can be quite a daunting task, knowing what to consider, what tools to use, which markets to target. Small Business BC's guide to effective marketing and sales can help.