In Business Since 2008
With over 20 years of experience, we are the leading supplier of entrance and floor covering solutions in Canada. Our wide range of products and services includes mats and matting/flooring-related products, making us the go-to source for all of your matting needs. Whether you require a retail store mat, an office building mat, a home doormat, or a custom logo mat, we have the perfect mat for you! Our extensive product line includes high-quality floor mats, entrance mats, door mats, logo mats, safety mats, anti-fatigue mats, coco coir mats, recessed mats, personalized mats, monogrammed mats, inlaid mats, printed mats, switchboard mats, and more. We are dedicated to producing mats that meet the highest standards of quality and durability, suitable for both indoor and outdoor use. Our mats have been used in a variety of settings, including hotel lobbies, doctor's offices, restaurants, apartment buildings, and a wide range of industrial facilities. At our company, we pride ourselves on our commitment to excellence, which is why we strive to provide the best products and services to our customers. With a reputation built on years of trust and satisfaction, you can be sure that you're getting the best in matting solutions when you work with us.
Why do you think you should win the Premier’s People’s Choice Award?
Canada Mats is a top player in the e-commerce market for both commercial and residential matting. Our dedicated team of employees works tirelessly to provide an effortless shopping experience amidst a growingly complex market. With an extensive range of products, we ensure our customers can find the perfect mat for every need, whether it's for commercial entrances, warehouses, pools, residential doors, or garages. At Canada Mats, we take pride in delivering superior products and services at competitive rates that our customers can rely on. Many of our mats are custom-made in Canada by our knowledgeable staff who understand the unique needs of our Canadian customers. We strive to meet and exceed their expectations by delivering quality, durable mats that are built to last.
E-Commerce Experience Award
How have you optimized your e-commerce store to create a strong user experience for your community, (through content, education, reviews etc.) and what results have you achieved?
At Canada Mats, we stand out from other e-commerce stores in Canada by providing detailed product stories on our website, http://canadamats.ca, that help customers better understand how to use our products. For instance, we recognize that some of our customers may not know about the benefits of garage containment mats, and our product stories help educate them about the advantages of using these mats, such as saving time and money in the long run while keeping their garage safe. Our blog section is another way we aim to educate customers by providing informative articles on various topics related to mats. We understand that not everyone is well-versed in the world of mats, so we leverage our expertise to help people understand their options and make informed decisions. To make the ordering process easy for our customers, we have designed calculators on Shopify that allow them to price out custom products precisely, down to an 1/8th of an inch variance, and add their own logos or designs directly online. We also prioritize customer reviews, and all our product pages make it easy for users to scroll through genuine and relevant feedback from previous customers. With close to 1,900 reviews collected so far, there is valuable insight available for all our new customers before making a purchasing decision.
Why do you deserve to win the E-commerce Experience Award?
We strongly believe that Canada Mats deserves to win the E-commerce Experience award. Our dedicated team works tirelessly to simplify the purchasing needs of our Canadian customers by curating the best products that meet their specific needs. In a market with hundreds of products that have minor differences, we lead the matting industry in offering direct-to-customer solutions for complicated needs such as custom sizing, logo incorporation, and more. Our user-friendly website tools enable our customers to easily order all kinds of matting materials that fit their exact requirements. At Canada Mats, we take great pride in our customer satisfaction. With over 1,800 reviews, almost all of which are 5 stars, and a high number of returning customers, we have proven that Canadians love shopping with us. We are thrilled to have been recognized for our exceptional customer service and are confident that our commitment to quality and customer satisfaction make us worthy winners of this e-commerce award.