Strategies to Start and Grow a Tourism Business

Tourism generates approximately $14.6 billion in revenue in BC. Over 9.3 million people visited in just 2015 alone, and these numbers are only projected to increase in the future. Considering these factors, it’s not surprising that many entrepreneurs and small business owners seek to establish a local tourism business. However, […]

3 Ways to Say “No” to a Bad Customer

In contrary to the famous motto, customers aren’t always right. Though keeping customers happy and expanding your customer base is a vital part of any successful business, there may be some customers that test your ability to provide positive customer service. We often forget that as business owners, we can […]

3 Ways to Create Customers for Life

When you’re running a small business, it can be easy to get caught up in the details, and that’s not necessarily a bad thing. But when you picture the following scenario, the risks of becoming too involved in the nitty-gritty can be seen. Say a man walks into a restaurant […]

Essential Starting Tips for Marketing to Millennials

There is no denying that the consumer demographic has changed over the last few decades. While other generations are still an important part of the economy, millennials’ influence has grown by leaps and bounds. In fact, according to Strategy, Canadian millennials have an estimated income of $225 billion. These statistics […]

Tips for Managing Client Expectations

Working with clients can be the most rewarding part of a business owner’s job. Nothing is more thrilling than seeing them excited and talking about the services that you provide for them. Building a positive relationship with clients is one of the most crucial elements of any business. Here are […]

10 Holiday Marketing Ideas for Small Business

Holiday season is upon us. There are just under two week left until the big day. And although the buying process has already begun, there are still some easy wins you can make, to ensure your business is top-of-mind with customers this holiday season.

10 Ways You Can Sell More This Holiday Season

During the holidays, it’s important to make great customer service a priority. The closer the season comes, the more frantic your customers get.  So, get the most from this holiday shopping season by offering your customers amazing service, which in turn will bring you financial reward. Here are10 ways to […]

Selecting a Payment Processor: Making the Right Choice for your Business

If you’re considering credit and debit card processing for your business, chances are you’ve seen some low advertised rates or promotions. Price, however, is only one of a number of factors to consider when choosing a payment processor for your business.

Creating Healthy Client Boundaries

You love your clients, right? At least most of the time. They make it possible for you to do what you do – work you love that allows you to pay bills and live a pretty decent life. But every once in a while things seem to get out of hand.