Careers at Small Business BC
At Small Business BC, we provide the building blocks that help entrepreneurs grow successful businesses. We believe that no matter what stage of business or what skill level, there is a need to learn and grow. Our staff’s role is to provide the knowledge and resources to fill those gaps. When an entrepreneur finds themselves asking, “How do I…?” we’re the ones to call.
In British Columbia, small businesses make up around 98 percent of all businesses in the province. We know that by helping entrepreneurs start and grow their businesses, we are playing a vital role in continuing to make this province the best place in the world to live, work, and play.
Small Business BC is committed to maintaining a supportive work environment where every member of staff can grow and achieve their potential. Our team is encouraged to harness their unique skills and expertise to help the business community throughout British Columbia. We partner with Jooble for our staff recruitment.
At Small Business BC, we’re proud to be a diverse and accessible employer. Through our partnership with the Presidents Group (Accessible Employers), learn how SBBC encourages and uplifts our team through the inspiring stories of Roop Johal, Business Development & Sponsorship Manager and Tom Conway, our CEO. Learn more about SBBC’s commitment to diversity, inclusion, and equity.
Benefits & Perks
Health & Wellbeing
Full benefits package after the completion of 3 months, including 100% Employer paid Extended Health Benefits, and more.
Investing in Your Future
Kick your retirement planning up a notch with our generous group RRSP Matching Plus plan.
Relax & Recharge
Competitive paid time off allowance and additional paid ‘Flex Days’ every three weeks.
Remuneration
Competitive salary based on the BCGEU pay scale.
Shape the Community
Be a part of a young, talented, driven, and fun team working hard to make a difference within the small business community.
More Flexibility
Our Hybrid work model lets you split your time between home and the office.
Family Matters
We’re proud to offer generous leave allowance to new parents.
Learning & Development
Realize your potential with opportunities for continued learning and development.
Current Opportunities at SBBC
Business Development Relationship Manager
Location: Vancouver, Hybrid
Reports to: Director of Partnerships
Status: Permanent, Full-time Employee
ABOUT SMALL BUSINESS BC
Small Business BC (SBBC) is a non-profit organization that is here to help British Columbia’s entrepreneurs grow successful and sustainable businesses. Supported by PacifiCan and the BC Ministry of Jobs, Economic Development and Innovation, we celebrate and champion the thriving small business community within BC.
PRIMARY FUNCTION
We are seeking an ambitious and driven Business Development Relationship Manager who has an affinity to build and grow client business relationships. Reporting to and in conjunction with the Director of Partnerships, this position is responsible for driving sponsorships, stakeholder relations, partnerships and revenue through prospecting, seeking new leads, networking and client engagement.
JOB DUTIES AND TASKS
1. In collaboration with the Director of Partnerships, seeks out new business development opportunities for Small Business BC
- Sources prospects and secures new business opportunities
- Actively pursues all new leads and referrals for potential sponsors
- Maintains relationships with current sponsors and ensures that their expectations are being met
- Drafts proposals, MOUs, contracts for sponsors, and responses to RFPs.
- Assists in the creation of sponsorship package materials
- Responds appropriately to requests from other organizations to collaborate on projects or the delivery of services.
2. Project coordination and administration
- Participate in cross-functional projects and oversee that project deliverables are met
- Assist in presentations, tradeshows, and outreach events
- Coordinate both internal and external meetings
- Assist in the scheduling of business development activities and project management in Asana.
3. Manage in-kind agreements for SBBC in order to increase exposure and manage cost recovery
- Seeks out and cultivate targeted relationships with organizations who can collaborate with Small Business BC to increase service capacity to British Columbians
- Responds appropriately to requests from other organizations to collaborate on projects or the delivery of services
- Drafts contra/in-kind agreements in pursuit of new sponsorship agreements
4. In collaboration with the Director of Partnerships, contributes to the creation and execution of the department’s fiscal strategy
- Records all revenue in the Business Development Department for quarterly and end-of-year reporting
- Tracking budgets within the Business Development Department
- Collect statistics and generate reports to show project outcomes
- Contributes to the development and implementation of the annual sales plan for sales growth
5. Responds to stakeholder inquiries
- Respond to phone, email and written inquiries from potential clients and current stakeholders
- Prioritize stakeholder needs and respond in a timely and appropriate manner
- Coordinates communications with prospects to discuss sponsorship opportunities
6. Contributes to the organisation’s Client Relationship Management System
- Enters client and stakeholder contact, interaction information and contracts into the society’s CRM;
- Looks-up client and stakeholder interaction history if necessary to provide better service to clients
- Maintains the integrity of CRM data through monitoring of client and stakeholder data.
7. Promotes Small Business BC through outreach activities and represent the Society at promotional activities such as tradeshows and events
- Maintain a working knowledge of all Small Business BC products and services in order to properly inform stakeholders and deliver selected services;
- Exhibit on behalf of Small Business BC when appropriate;
- Develop and deliver presentations that inform prospects about the services provided by Small Business BC that are informative and appropriate for the audience;
- Assist with the development of communication tools, such as sponsorship decks and presentations targeted to stakeholders and partner organizations;
8. Educate Small Business BC staff on procurement and maintain procurement resources at the Society
9. Work with the business development team to generate new business development leads and opportunities for the organization
- Understand Small Business BC’s current market priorities to source leads and build appropriate relationships;
- Identify business opportunities and areas for collaboration and promotion with current stakeholders and partner organizations;
- Determine which organizations to target and prioritize various opportunities;
QUALIFICATIONS
- A degree or diploma in Sales or Business Management, Small Business and Entrepreneurship, or sales administration experience, or an equivalent blend of education and business-related experience.
- Experience in business administration and sales;
- Experience in maintaining and coordinating schedules and appointments;
- Demonstrated experience working at a colleague working level with professional groups, government agencies, special interest groups, larger corporations and service providers;
- Experience with working in an executive office environment and managing sensitive issues with tact, diplomacy and good judgment.
- Understanding of effective sales procedures;
- Understanding of contract fulfillment and tracking processes;
- Entrepreneurial mindset and business acumen.
- Excellent selling skills;
- Strong project management and time management skills;
- Excellent interpersonal skills;
- Ability to multi-task in a high volume, fast-paced, demanding environment;
- Strong written and verbal communication skills;
- High attention to detail and strong organizational abilities;
- Motivated self-starter and able to complete tasks with limited supervision;
- Creative problem-solving skills;
- Excellent work ethic and basic understanding of small business practices and issues;
- Strong computer skills in MS Office (specifically Word, Excel and PowerPoint), Outlook, Asana, Seamless.ai, Google analytics and Salesforce CRM
- Ability to work in French is considered an asset, as well as additional languages (Spanish, Mandarin, Cantonese or Farsi).
WHAT WE CAN OFFER YOU
- Remuneration: BCGEU Level: Range 18, Step 1 $2,300.20 bi-weekly (non-negotiable).
- (Small Business BC is not a government department; however, this position is a part of the BC Government Employees Union)
- Strengthening Health & Wellbeing: Full benefits package after the completion of 3 months, including 100% employer-paid Extended Health Benefits, Vision Care, Dental coverage, and Employee and Family Assistance Program.
- Investing in YOUR future: We have a generous group RRSP Matching Plus plan.
- Relax & Recharge: Paid time off and additional paid ‘Flex Days’ every three weeks.
- Shape the Community: Be a part of a young, talented, driven, and fun team working hard to make a difference within the small business community.
- More Flexibility: Our Hybrid work model lets you split your time between home and the office
What's it Like to Work at Small Business BC?
Learn more about the culture at Small Business BC, and how we make a difference in our community each day.
Learn More
Maximize Your Potential, Co-Op at SBBC
Discover the benefits of spending your co-op placement at Small Business BC and hear from some of our former co-op students on their experiences.
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